Crisis Response
Select what has happened. We'll give you step-by-step guidance and connect you with the right support.
Immediate Help
Emergency Services
If a child is in immediate physical danger
Childline
Free, confidential counselling for under 19s (24/7)
CEOP
Report online child sexual exploitation
NSPCC Helpline
Advice for adults concerned about a child
Samaritans
Emotional support for anyone in distress (24/7)
Report Remove
Remove nude images of under 18s from the internet
What Has Happened?
Inappropriate Message Received
HIGHYour child has received a sexual, threatening, or otherwise inappropriate message from someone online.
Suspected Grooming
CRITICALYou suspect an adult is building an inappropriate relationship with your child online.
Disturbing Content Seen
HIGHYour child has seen violent, sexual, or otherwise harmful content online.
Nude Images Found Online
CRITICALIntimate images of your child have been shared or you've found concerning images.
Cyberbullying
HIGHYour child is being bullied, harassed, or excluded online.
Sextortion / Blackmail
CRITICALSomeone is threatening to share intimate images or information unless demands are met.
Mental Health Concerns
CRITICALYour child is showing signs of self-harm, suicidal ideation, or severe distress related to online activity.
Evidence Preservation Guide
Before reporting, safely preserve evidence. Do NOT delete anything — it may be needed for investigation.
- 1Take screenshots of all concerning messages, profiles, and content.
- 2Note the date, time, platform, and usernames involved.
- 3Save URLs/links before they disappear.
- 4Do NOT confront the person involved — this may cause them to delete evidence.
- 5Do NOT share images of child abuse — this is a criminal offence.
- 6Write down your child's account of events in their own words.